[Resolved] Oyo Rooms — accidentally canceled booking room | |||||
Good morning oyo. Im andy dharma, im have booking room for oyo flagship 125 appartel grand dhika city, jakarta (Booking id ysgp0986), and when i got a message whatsap from oyo i have replay confirm, but last night my soon playing my phone and he replay your message cancel. I accidentally canceled my booking, can i continue my booking again? My booking id ysgp0986. I booked from far away, and waited very long. Help me to continue my booking. Because i was accidentally canceled it. Help me oyo, to continue my booking Please continue my book, i have waited a long time. Please continue my booking oyo for today. I hope you can help me to continue my booking cause today im must go to oyo hotel form check in. Thank you Was this information helpful? | |||||
Nov 3, 2018 Complaint marked as Resolved Saya mendapat whatsapp dari oyo pada siang hari tentang konfirmasi book saya balas konfirmasi . Lalu pada sore hari anak saya memainkan hp saya dan dengan tidak sengaja dia membalas cancel. Lalu saya mencoba terus whatsapp oyo tapi sangat low respon. Saya coba telfon pihak hotel dia tidak bisa membantu . Berikut nomor hotelnya 02139501530 dan saya coba email pihak oyo dengan alamat email [email protected] belum dapat informasi bagaimana kelanjutan pesanan saya dihotel appartel grand dhika city yang bertempat dibekasi. Tepat hari ini seharusnya saya checkin dan menginap disana. Tapi dengan kecerobohan saya. Bookingan itu terbatalkan dengan tidak sengaja.
Saya mohon tindak lanjuti agar saya bisa melanjutkan bookingan saya dan bisa mengkonfirmasi bahwa saya bisa melanjutkan bookingan saya pada hari ini. OYO Rooms customer support has been notified about the posted complaint. Verified Support Nov 04, 2018 OYO Rooms Customer Care's response Dear Guest, We're sorry to know this. We'll get this checked and our team will update you. Regards, Team OYO Verified Support Nov 04, 2018 OYO Rooms Customer Care's response Dear Guest, Our concern team tried contacting you but we were unable to reach out to you. Our concerned team had shared the relevant communication over the mail, We request you to kindly acknowledge the same. We further assure you that such instances will not take place in the near future. If, you need any further assistance please let us know :) Regards, Team OYO. | |||||
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I wanted to change the check-in date but accidentally canceled my booking, can i continue my booking again? My booking id S4R15811.
Thank you