[Resolved]  Oyo Rooms — accommodation problem

Booking id : wdut3785 dt.[protected]
Booked 2 rooms in hotel royal, ayodhya, u. P. And got cheated after reaching the hotel. The hotel management not responded properly and problem with a. C and fans. The hotel management recklessly told us to go to another hotel without solving the issue. Same problem was informed to oyo helpline but even they did not respond properly. Due to this irresponsible behaviour of hotel staff and oyo helpline, we, our children and ladies had to face problem for more than 2 hours and went to another hotel which costed us double the rate.
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Nov 6, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2019
OYO Rooms Customer Care's response
We regret the experience you had. We strive to offer spick and span room for the utmost comfort of guests and what you experienced is certainly an off case. We are working on the issue raised and will be back with a resolution at the earliest.
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