[Resolved] Oyo Rooms — additional charge | |
I have book room in thekady via oyo agent. I got a confirmation message to update your arrival call to [protected] and to cancel your booking give a missed call to [protected] (Same number). I tried calling to [protected] inorder to update my timings, but the call has been automatically disconnected as soon i dial in. Ivr recognized that i gvae missed call and the room has been cancelled. When i spoke with oyo customercare person, he said you have cancelled the room and if you want to re-book it you need to pay cancellation charge of around 600rs. Was this information helpful? | |
Sep 19, 2017 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Aug 17, 2017 OYO Rooms Customer Care's response Dear Guest, Our sincere apologies for the inconvenience caused. We request you to kindly helps us with your booking ID. You can share the same here or send us at [protected]@oyorooms.com and we will surely check this for you. Looking forward to hearing from you. Regards Team OYO. | |
Add a Comment | |
73%
Complaints
6583
Pending
1004
Resolved
4542
View all 6583 OYO Rooms reviews & complaints
View all OYO Rooms contact information
Post your Comment