Oyo Rooms — After paying for a booking after 1 day only sends a message to change
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parvitha sai penta
Jun 23, 2022
Jun 25, 2022
This thread was updated on Jun 25, 2022
Address:
Hyderabad
I booked a oyo room in 1033 oyo townhouse ameerpet on 22 Jun I completed my payment and in oyo app under my profile booking is confirmed now I got msg from oyo rooms that due to unavoidable circumstances your booking need to be changed please check a new hotel..what is this after completing the payment at a hotel we selected if we need to change now the hotel prices very high and also we selected the hotel by seeing area and all amenities and reviews of hotel.now if they want us change suddenly what should we do.this is cheating.oyo is real cheating after payment and confirmed booking they can't change without a proper reason and they can't do whatever they want without consenting customer.this is cheating and oyo is worst
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OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2022
OYO Rooms Customer Care's response Hi Sai, we truly empathize with the concern raised by you, please provide us with your booking ID/ contact details to help us navigate through a complete investigation further.~Team Oyo
Jun 25, 2022
Updated by parvitha sai penta CA7Y2622
Jun 25, 2022
Updated by parvitha sai penta I am unable to contact manager now and everything is going wrong
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