[Resolved] Oyo Rooms — after proper booking didn't get room

rs.soumen

from Mandawar, Rajasthan

Address:

743129

I have proper booking with oyo at shiva's royal in jaipur with early sunrise check in facility. But, after long journey fro chandigarh when i reached at hotel, hotel manager denied to provide any room. After some arguing he threatened to me but i can't do anything as an outsider. Please help me from seeing my harassment. If you take proper action for both hotel shiva's royal (Near sindhi camp, jaipur) & oyo service provider, then it will definitely help other general people like me

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Sep 24, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2018

OYO Rooms Customer Care's response Dear soumen,

Regret for the inconvenience caused, this should not have happened to you. We have taken up your concern and will connect with hotelier as well. Be assured, our Guest stay experience is our utmost priority.

Regards,
Team OYO.