[Resolved]  Oyo Rooms — Against my refund

Address:

Park circus

Before 20 day's ago i have booked a hotel through oyo in the date of 28 april 20 to 29 april 20.. I have also done with payment in online. But some miss communication & miss understanding from your consultant.. I have to go to hotel for cheacking but i can't check hotel employee told me to no any bookings show in our system so u can't enter our hotel... That day i have also canceled my booking in the date of 29 april 20.. Oyo employee told to me.. Sir u can get ur refund within 10 to 14 working day's... I have continued call to oyo customer care.. Ur all employees told to sir.. Just wait within 14 day's u will get ur refund... But today is 18 working day's but till now i will not get any refund... Today i have also called ur oyo talking with a person his name his name his singh.. He said to me.. Sir ur refund process also pending from our side.. I will give you a link at afternoon.. U can open this link fill up ur bank details.. After then forward to our oyo mail i'd... U can get ur refund within 14 day's... Just thought... Already 18 day's left but today he also said... U will get within 14 day's... Its very bad serv ice... I have really fade up with you all employees... I have very bad experience in your oyo... Plz try to give my refund as soon as possible

thanks & regards

sammy sam