[Resolved] Oyo Rooms — Against oyo refund policy in fact oyo deceit
V
Vasanthi 123
Aug 21, 2022
Aug 22, 2022
This thread was updated on Aug 22, 2022
Address:
Oyo rooms gurugaon haryana
Website:
Oyorooms.com
I booked oyo rooms for my family on 15th February, 2022 for staying few days in Delhi...but on the same day i cancelled the booking due to some personal issue. On oyo website it showed like refund has been initiated, wait for 7 to 14 working days...after few days i realized it's not gonna happen so went on to call oyo customer care repeatedly...they were like wait for few days ... i got tired calling them again n again...on one fine day i spoke to them harshly ...they were like your refund is successful i felt so happy...but once i tried to confirm it...i received poor results...i checked my bank balance...it showed no difference...i tried contacting them again ... they were like your refund amount of 3175 rupees has been paid back through the original souce that is phonepe...i started checking phone pe it was nill ..that day i realized I'm not gonna receive my refund back !!! I just posted this to make aware of people regarding oyo refund policy...i will be happy if my problem gets solved
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Aug 21, 2022
Complaint marked as Resolved
Not Successful
OYO Rooms customer support has been notified about the posted complaint.
Aug 21, 2022
Updated by Vasanthi 123 Complaint not resolved
Verified Support
Aug 22, 2022
OYO Rooms Customer Care's response Hi, thank you for bringing this to our attention. We understand that nothing that we say can make up for this unpleasant experience. Please share your booking Id/contact details so that we can transit your experience with us. ~Han
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