[Resolved]  Oyo Rooms — Amount deducted, but booking not completed

I made a booking using the app and the payment was completed using google pay, however the booking wasn't confirmed. Very unhappy about this.
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Jul 14, 2021
Complaint marked as Resolved 
Oyo support could be better to reach
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 14, 2021
OYO Rooms Customer Care's response
Hi, we at OYO are here for you. Please share your registered contact details so that we can get in touch with you at the earliest. Team OYO
Jul 14, 2021
Updated by VSawant0075706
Email id: vijay.[protected]@gmail.com
Registered number [protected]
Verified Support
Jul 14, 2021
OYO Rooms Customer Care's response
Hi, we are grieved to learn about the experience you had at OYO rooms. Please be assured that the raised concern will be resolved at the earliest.

Team OYO
Verified Support
Jul 14, 2021
OYO Rooms Customer Care's response
Hi, as checked our team has connected with you in regards to your concern and provided you needful resolution. Let us know for any other assistance. ~Joy
Jul 14, 2021
Updated by VSawant0075706
Thank you, no other concerns
 
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Comments

I made a booking using the app and the payment was completed using google pay, however the booking wasn't confirmed. Very unhappy about this. when will I get my money back ? And do I have to book again ?

Hi Aditya, we would want to take care of this immediately and assure necessary action will be taken. Please provide your booking details for us to check and revert.
Regards,
Team Oyo.

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