[Resolved] Oyo Rooms — Amount deducted, but booking not completed

[Resolved] Oyo Rooms — Amount deducted, but booking not completed

V VSawant0075706 Jul 9, 2021 Jul 22, 2021 This thread was updated on Jul 22, 2021

I made a booking using the app and the payment was completed using google pay, however the booking wasn't confirmed. Very unhappy about this. +1 photos Was this information helpful? No (0) Yes (1)
Jul 14, 2021 Complaint marked as Resolved Oyo support could be better to reach OYO Rooms customer support has been notified about the posted complaint. Verified Support Jul 14, 2021 OYO Rooms Customer Care's response Hi, we at OYO are here for you. Please share your registered contact details so that we can get in touch with you at the earliest. Team OYO Jul 14, 2021 Updated by VSawant0075706 Email id: vijay.[protected]@gmail.com Registered number [protected] Verified Support Jul 14, 2021 OYO Rooms Customer Care's response Hi, we are grieved to learn about the experience you had at OYO rooms. Please be assured that the raised concern will be resolved at the earliest. Team OYO Verified Support Jul 14, 2021 OYO Rooms Customer Care's response Hi, as checked our team has connected with you in regards to your concern and provided you needful resolution. Let us know for any other assistance. ~Joy Jul 14, 2021 Updated by VSawant0075706 Thank you, no other concerns
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Comments

Aditya Aksht

Jul 22, 2021

I made a booking using the app and the payment was completed using google pay, however the booking wasn't confirmed. Very unhappy about this. when will I get my money back ? And do I have to book again ?

OYO Rooms Customer Care

from Chandigarh, Chandigarh

Jul 22, 2021

Verified Support

Hi Aditya, we would want to take care of this immediately and assure necessary action will be taken. Please provide your booking details for us to check and revert.
Regards,
Team Oyo.