[Resolved]  Oyo Rooms — amount deducted but room not booked

I made a payment for a room via debit card. The money got deducted but the room hasnt been booked.
Even after opening the link they have sent, it is just saying “oops something went wrong, please try again”. There is no number to directly ask about the inconvinience, something like a oyo customer care.
I would like a refund if the room hasnt been booked.
Bhavana
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Jun 14, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
May 08, 2019
OYO Rooms Customer Care's response
We are getting this checked. Our concerned team will update you soon.
Verified Support
May 09, 2019
OYO Rooms Customer Care's response
As checked our team connected with you in regards to your concern and provided you needful resolution. Our team addressed the concern with diligence and your feedback has been registered with us. Do reach out to us for any assistance in future
Complaint comments 

Comments

We have done alot of calling uptill now. The [censored]ing customer care people will never connet us to the experts. Why?

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