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[Resolved]  Oyo Rooms — amount deducted but room not booked

I made a payment for a room via debit card. The money got deducted but the room hasnt been booked.
Even after opening the link they have sent, it is just saying “oops something went wrong, please try again”. There is no number to directly ask about the inconvinience, something like a oyo customer care.
I would like a refund if the room hasnt been booked.
Bhavana
amount deducted but room not booked
amount deducted but room not booked
amount deducted but room not booked
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Complaint marked as Resolved Jun 14, 2019

Complaint Status


[May 08, 2019] OYO Rooms customer support has been notified about the posted complaint.
Verified Support
OYO Rooms Customer Care's response May 08, 2019 We are getting this checked. Our concerned team will update you soon.
Verified Support
OYO Rooms Customer Care's response May 09, 2019 As checked our team connected with you in regards to your concern and provided you needful resolution. Our team addressed the concern with diligence and your feedback has been registered with us. Do reach out to us for any assistance in future
Complaint comments  1 Comment     Updated: ShareTweet

Comments

We have done alot of calling uptill now. The [censored]ing customer care people will never connet us to the experts. Why?

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    OYO Rooms
    Customer Care Service
    Customer satisfaction rating
    79%
    Complaints
    4023
    Pending
    351
    Resolved
    3075
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
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