[Resolved] Oyo Rooms — Amount Deducted from Account but booking is not completed

[Resolved] Oyo Rooms — Amount Deducted from Account but booking is not completed

S s-prajapati Oct 27, 2021 Oct 29, 2021 This thread was updated on Oct 29, 2021

Today I was booking a room at Oyo Townhouse 433 JPS.I chose the option pay Rs274 and rest later.I paid an amount of Rs274 using UPI transaction.The transaction ID is T2110270004186558842899 .The amount is deducted but in the app it showed an error of authentication failed and booking is also not completed. I request you for a complete refund asap. +2 photos Was this information helpful? No (0) Yes (0)
Nov 30, 2021 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Oct 27, 2021 OYO Rooms Customer Care's response Dear Guest, We understand your concern regarding the payment. Kindly share your registered number so that we can get this checked and assist you further. Regards, Team OYO Oct 27, 2021 Updated by s-prajapati Contact : [protected] Verified Support Oct 28, 2021 OYO Rooms Customer Care's response Dear Guest, Thanks for sharing the details. Rest assured, we'll get this checked and connect with you soon. Regards, Team OYO Verified Support Oct 29, 2021 OYO Rooms Customer Care's response Hi, we tried to contact you but the call went unanswered. Please share any alternate number or a feasible time to contact you. ~Team OYO Oct 29, 2021 Updated by s-prajapati Sir/Mam, Sorry I was unable to pickup the call.You can call me on the same number around 3pm today. Thankyou Verified Support Oct 29, 2021 OYO Rooms Customer Care's response Hi, as checked, our team has assisted you with your concern and provided a needful resolution. For any other assistance, please feel free to contact us. ~Team OYO
Add a Comment	Share
Submit Close