[Resolved] Oyo Rooms — Amount deducted from my account but booking not done

[Resolved] Oyo Rooms — Amount deducted from my account but booking not done

M Mohammed Thousiff Dec 30, 2021 Dec 31, 2021 This thread was updated on Dec 31, 2021

I have booked an OYO 76122 ST RESIDENCY today (30/12/2021) through oyo app.The amount of 992 rs has been deducted from my bank account but booking ID not generated. Kindly resolve and need my money back. +2 photos Was this information helpful? No (0) Yes (0)
Dec 30, 2021 Complaint marked as Resolved I have got the booking OD OYO Rooms customer support has been notified about the posted complaint. Dec 30, 2021 Updated by Mohammed Thousiff I have booked an OYO 76122 ST RESIDENCY today (30/12/2021)afternoon through oyo app.The amount of 992 rs has been deducted from my bank account but booking ID not generated. So I filed a complaint against this, but due to the need, I successfully booked another oyo ‘GANAPATHY INN’ now(8.30pm) and the confirmation for this oyo came as soon as amount debited But By around 9.30pm, the confirmation message for the previously booked OYO(ST residency) is coming, so I have to chose any one oyo and cancel the other. I thought of taking the ST residency but the amount paid for the GANAPATHY INN OYO IS not refunded. I booked the second one because of their delay only .So I need the refunded amount of Rs1059 rupees Hope you will rectify this earlier. Verified Support Dec 31, 2021 OYO Rooms Customer Care's response Hi, we acknowledge your concern. Please help us with your booking Id or contact details over Dm so that we can transit your experience with us. ~Team OYO
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