[Resolved]  Oyo Rooms — Amount deducted, payment unsuccessful in app, need refund

Hi Team,

On my previous booking made on 18th October, payment was made through UPI. Amount deducted but payment unsuccessful in app.

I had raised the same concern to the customer executive immediately and was promised that they will initiate and process the refund, but till date i didn't hear back from anyone either through message, mail or call also there was no amount credited to my account.

Booking Details (ID: JVAE4975)
Amount - 828 Inr

Please do the needful ASAP.

Thanks
Dr Prudhvi