On Friday (27/11/2020) morning I was doing a booking in Hotel Arvi Varanasi (oyo 67983) and I was supposed to pay amount 1154 rupees for that.
I initiated the payment and did the payment. Amount has been deducted from my SBI account but no corresponding booking has been done.
I talked with oyo customer care executive, they said my refund will be initiated within 24 hr but it's been almost 3 day that I haven't recieved any amount in my account.
I am providing the reference no. (Placed in the orange bracket in the photo given) For the payment. Please help me as soon as possible.
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We understand your concern regarding the refund. Kindly share your registered contact details so that we can get this checked and assist you further.
Regards,
Team OYO