[Resolved]  Oyo Rooms — auto cancelled

Hello,
Booking id flra9756.
I have booked oyo6116 for 2 days for which charges paid rs. 2098 online.
I got msg & email regarding confirmation of booking. But after that i checked in oyo mobile app showing the same booking has been cancelled. I have called ur customer care number to rebook and not to initiate refund process.
Now i got a message that only 50percent amount will be refunded into my account. I have not made any cancellation nor modify in my booking. I want my 100 percent refund.
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Feb 6, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2019
OYO Rooms Customer Care's response
This isn't the experience we want for our guests. We'll look into this ASAP for you.

Regards,
Team OYO.
Verified Support
Jan 03, 2019
OYO Rooms Customer Care's response
Dear Guest, Our concern team tried calling but couldn't connect with you. Also, we have sent you an email hope you'll acknowledge the same. Let us know if you need any further assistance.

Regards
Team OYO
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