Oyo Rooms — Automatic booking cancellation

Oyo Rooms — Automatic booking cancellation

D Dev Maverick from Chennai, Tamil Nadu Nov 22, 2021 Nov 24, 2021 This thread was updated on Nov 24, 2021

Hello My booking I'd AEBZ2183 I booked Oyo 79252 for 2 days on 22.11.21 I recieved a what's app message as your booking confirmed after that I didn't even opened my Oyo app After I reached hotel shocked seeing that my booking got cancelled in last minute After I got chat with Oyo customer care he is saying that I cancelled by myself after 9 am so there won't be refund. note :this is not first time happened already after I called customer care they saying that it may be bcz of technical issues .I want my 100 % refund nothing more than that. I don't think this is fair to pay my money for your technical issues also i don't even received single notification regarding cancellation nd also i don't even modified booking .this thing need to be resolved as soon possible also i want my back . +1 photos Was this information helpful? No (0) Yes (0)
OYO Rooms customer support has been notified about the posted complaint. Verified Support Nov 23, 2021 OYO Rooms Customer Care's response Dear Dev, We understand your concern. This is not an experience we want our guests to go through. Rest assured, we'll get this checked and connect with you soon. Regards, Team OYO Nov 24, 2021 Updated by Dev Maverick May i know when you guys resolve my issue @OYOROOMS I want my refund
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