[Resolved]  Oyo Rooms — bad behavior of staff and early check out

Address:

Mahipalpur, 110051

Dear sir
Last tuesday i had used your app to book hotel at mahipalpur
I called hotel reception and asked them if i check in before 12pm
They said yes sir you can we've rooms available here
At 10:45 i check in
But the hotel staff asked rs 200 extra for early check in
I don't know what kind of staff they are
In addition to it at 1:30 pm, got a call from reception that you've to check out
Because our license is cancelled.
And hotel is about to close now

I asked them for refund
But they said we're sorry sir but our hotel is about to close
Please understand our situation..
And now they are open
And available rooms on oyo app

Dear sir
They are making your app worsed for the customer
Please take some action against it
And help me out to get my money by
Cz i've paid 900 rs just for 2 hours approx

Thank you