[Resolved] Oyo Rooms — Bad behaviour of owner

ampande1

from Mumbai, Maharashtra

Address:

390019

I stayed at impact (Oyo rooms) 1/73, vikrant khand lucknow. It was horrible experience with this hotel.
No room service
No drinking water
Management has forcibly taken rs 2650 and electricity charges of rs 4000 from me as i was outsider.
Rs 2650 for thier faulty machine which got damaged due to voltage fluctuations while they blamed that this has happened due to customer fault.
A gold chain worth rs 30000 stolen but hotel has no evidence of cctv.
This is unfortunate that they held me kind of refuge and forced me to pay the money. I had no choice but to pay as my flight was at 3:10 pm.

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May 23, 2017

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2017

OYO Rooms Customer Care's response Dear Guest,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard.

Regards
Team OYO

Nov 04, 2018

Updated by ampande1 Sorry to reply late it was during 15/4/2017 till 19/4/2017.