[Resolved]  Oyo Rooms — bad oyo package and services

Address:411045

Oyo advisors did not communicate at all after finalising the package of munnar and alleppey.
Customer care was just arranging call back and no body called.
Flights were hell. Transit flight from pune to bangalore and than from bangalore to kochi were booked with a halt of 4 hours in bangalore where we have direct flights cheaper to the ones which we were given.
Same for return.
Oyo rooms were pathetic and we had to change 3 rooms in munnar and still a shabby room.
Staff of oyo restaurant did not know any laguage to communicate.
Nobody came to take any feedback about there service so that we can ask for improvement
My only advise is never take oyo packages, it is a big trouble.
We have just come out from a flight which was directly landing pune just because the oyo has given a halt of 4 hours in the package in banglore and now we will again board another flight to pune.
Oyo service is #..
Never go for oyo
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Jan 24, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2017
OYO Rooms Customer Care's response
Dear Ruchika,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard.

Regards
Team OYO
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