[Resolved] Oyo Rooms — Bad service & cheating by oyo,hotel BOOKING ID : XUOC0871, VMUL6178 | |
Hi my recent stay at oyo rooms is very bad . Oyo is cheating customer . I added rs 99 wizard membership by mistake & on payment page of my hotel booking. I was not getting option to remove it.I decided to pay at the time of checkin. I paid the amount but not got wizard membership & also requested hotelier to remove membership but he denied . I booked two oyo rooms . I am attaching bill proof in which i paid rs785 . I have to pay rs 686 for each room but i paid rs 1471 including membership fee which is cheat by hotel & oyo both .Also the room i got is having damage amenities faulty ac, no ac remote, toilet flush damage. Kindly compensate for bad stay, refund my wizard membership amount.kindly take strict action against oyo rooms & hotel.
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Dec 19, 2020 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Nov 28, 2020 OYO Rooms Customer Care's response Hi, this is not the experience we want you to have with us. We have raised your concern with the right team, and they are looking into the matter. We would request you to kindly allow us some time to get back to you.Regards, Team OYO | |
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