[Resolved] Oyo Rooms — basic amenities not available

Lopamudra Chakraborty

Address:

Mumbai City, Maharashtra, 400059

Even after so many follow up i am still facing wi-fi problem, the signal strength is too weak to get the connection here in my room. I requested hotel staffs and customer officer hitesh over the phone, but all in vain. This is my first oyo rooms booking and 2nd day in this hotel and may be the last as well.
Please let me know the criteria to meet flagship expectation. You people can’t provide a basic amenity to customers how do you expect your business to grow!!
Booking details :
Booking number : eskp4526
Name: kaustav chakraborty

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Jan 7, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2017

OYO Rooms Customer Care's response Dear Guest,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. We'll look into the matter for you. Appreciate your patience and understanding in this regard.

Regards
Team OYO