Oyo Rooms — Beggarly treatment of guest poor room facilities and charging excessive amount

Address:Society, Crossings Republik, Ghaziabad, Uttar Pradesh 201016

Dear Sir, Madam, I am writing regarding my stay in hotel collection O 77415 Shankar Hotel, which was not satisfactory, due to incorrect information and poor facilities provided by the staff. The price which were showing in oyo app was not there and they were charging some excessive amount from the guest and the most important point is the facilities which were provided by the hotel was very poor. Rooms are not clean bathroom was smelling badly and messy and there were many stains in bedsheet and there was no wifi but they charge all the money for providing their facilities
So please take a look at the hotel and get my refund..
Was this information helpful?
No (0)
Yes (0)
OYO Rooms customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Robin, we are really sad to hear about the inconvenience you faced with us. At OYO, we believe in adding value to our guest's stay experiences with us and making a memory for life. Please share your booking ID to help us in assisting you quickly.~Team OYO

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6583
    Pending
    1004
    Resolved
    4542
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information