[Resolved] Oyo Rooms — Bill not provided for the stay and no response from customer service

Sravya.adi

Sep 27, 2021

Address:

Vijaywada hotel siddhartha grand

I have booked an oyo room at hotel siddhartha grand vijaywada on 26th sept 2021 through oyo reservations. Upon receiving the link to pay I have paid the amount and checked in the hotel and checked out on 27th sept 2021 around 9 A.M. But the hotel dint provide any bill. Tried to speak to the oyo customer service and the calls are being disconnected saying I will receive through an email even after saying several times that while reservation is being done I have only provided my phone number. Tried to reach oyo through various social media sources as well but no use. Kindly provide me the bill for my stay.
Booking id: MCIH6933

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Nov 1, 2021

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2021

OYO Rooms Customer Care's response Hi, we always strive to go above and beyond for our customers and deliver delight with the best possible experience. We request you to kindly allow us some time to get it checked.

Team OYO