[Resolved] Oyo Rooms — bogus platinum studio 50 hotel at new town kolkata

pawanalmora

from Kolkata, West Bengal

Address:

Kolkata, West Bengal

Amity university kolkata had made some arrangements for 5 day accommodation for bank training program at platinum studio 50 hotel at new town kolkata. Both amity kolkata & platinum studio 50 hotel are bloody cheats. All are advised to keep distance from these two. Oyo rooms must have been much more careful before any tie-up with this nonsense hotel. The kitchen is dirty, unhygienic and food served is worthless. Hotel staff are inadequately trained. Drinking water is filthy. Bed sheets, towels are never changed. Geysers are non-functional. Hotel makes all kind of hidden charges at the time of checkout.

Everyone must stay away from platinum studio 50 hotel and its sponsor amity kolkata.

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Mar 18, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Feb 10, 2019

OYO Rooms Customer Care's response Dear Guest,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard.

Regards
Team OYO