Oyo Rooms — booked for 2 days, room closed and refunded only 50%

Address:Thiruvananthapuram, Kerala, 695582

My booking id gxuv0396. I booked a room for two days and one day for 13th to 15th april and 15=6th to 17th april in oyo room 24455 near jolly grant airport in dehradoon. My mobile no. Is[protected]
Paid rs 2574/-. Reached the premises with no light and no buildings nearby at 2000 hrs. No one present in the area, after 30 minutes a small boy aged around 16years came identifying as the care taker. He informed that there is no power
A lady followed in a fully drunk condition. Myself and my wife aged 60 and 52 had to flee from that area in a taxi out of fear. Refunded only half amount
Horrible experience and the worst in my life. Refund not issued. Raised several complaints and no response. Phone will be silent for minutes till you disconnect.
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OYO Rooms customer support has been notified about the posted complaint.
Apr 20, 2019
Updated by Jagadeesh Anandarajan
Refunded only 50% Charge. Mobile [protected]
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