[Resolved]  Oyo Rooms — booked hotel through app but denied entry by hotelier

Address:

560092

I booked a room at capital o 6958 the vijay park in chennai however the receptionist did not allowed check in stating technical error and no entry for booking via oyo. Furthur on talking to customer care and hotel reception came to know oyo need to pay rs.9 lakhs to the hotel which was pending. Why will guest suffer on oyo and hotel issue. I booked it 10 days in advance it becomes the duty of hotel and oyo to update that we will not be allowed entry. Who will be the sufferer ultimately the guest. Oyo are cheaters, they don't pay to hotel and hotel don't allow entry.in necessarily we had to book cab from airport to the hotel and then search another hotel. Very much irritated. Such scenario are frequent with oyo. Oyo is a fraudster.