[Resolved] Oyo Rooms — booked my room for the property where is no room available from last 4 days | |||||
Hello sir, Last night[protected] i have booked a room from oyo whose booking i'd is lqei9607, but when i have arrived at property and talked to property owner then he said that there is no room available since 9th jan. And after when i talked to oyo room assistant vibhor shingh he said that he can shift me to other nearby hotel. I don't know why he is doing that if there no room available. Due to oyo services i have suffered whole night. In refund they have revert my money and 500 as apology. Is this justice from oyo side. Is this the only thing they can do to justify their services. Please look into this asap. Thanks Lovemesh jainani Was this information helpful? | |||||
Feb 23, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jan 14, 2019 OYO Rooms Customer Care's response Dear Guest, We are tremendously sorry for your dismaying experience. Thank you for sharing your booking ID. Our concerned team will connect with you shortly. Regards, Team OYO Verified Support Jan 16, 2019 OYO Rooms Customer Care's response Dear Guest, Our team contacted you regarding this and worked on the issues highlighted. We again apologise for the experience you had to go through. We'll ensure a smooth stay for you in the future. Let us know if you need any further assistance. Regards, Team OYO | |||||
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