Oyo Rooms — Booked oyo rooms well in advance as I am a lady and was travelling alone.

Address:876 Gali Bazar, Chandi Wali Gali, Paharganj, New Delhi, Delhi 110055

I had booked a room through OYO as I was travelling to Delhi alone. When I arrived at the hotel at night I was told that they do not allow single ladies. So at 12 am I had to go and look for other rooms.

This was very unsafe and unethical. If there are any such restrictions then that should be mentioned in the app that says that they do not allow single women.

The service was very bad and the hotel staff were also rude. Even when I had called earlier the call was not getting connected to the hotel. Very poor service.
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OYO Rooms customer support has been notified about the posted complaint.
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Dear Guest,

We understand how inconvenient it is and we would never want our guests to go through such an experience. Kindly share your booking details so that we can get this checked and assist you further.

Regards,
Team OYO

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