Oyo Rooms — Booked room but room was not available.

Address:

Flagship 18363 New Shanti Hotel 7, Near Mansarovar Cinema, Shiv Charan Lal Rd,

I booked room on 4th Nov by oyo apps and When I contact to hotel they said online rooms are sold out. We will not allow to give you stay. Then they told me to cancel the booking. After that I called customer care number for help they said me i Will get my refund amount and I have to update My Bank account details on upcoming email from Oyo. I waited till today but till now I not received any mail on Even any call. Again I called to customer care they just put me on hold and giving me proper solution.
Booking Id -UBXH3585
Hotel Name - Flagship 18363 New Shanti Hotel
7, Near Mansarovar Cinema, Shiv Charan Lal Rd