[Resolved]  Oyo Rooms — booked room was not provided.

Oyo made my trip wrost. I went chandigarh for exam purpose, i thought saturday i got rest before exam, i was stuck in booking because my partner was my family mamber (Female) so i couldn't go there and there for searching good hotel.
My fault is that i booked room by oyo and also made online payment.
Oyo blunder is not giving room number at booking and not control on hotel feedback ratings (Please provide ratings option after 1 hour late of check out)
Now i am telling you my great experience..
First when i enter in oyo hotel reception, i ask about my booking then receptionist reply online ask name then he said online payment, ham online payment walo ko room nahi dete, oyo se hamare 4 month se koi payment nahi hua h, or ab aage kab clear hoga pata nahi, mera paisa to dub gaya na, or oyo deta jitana h, oyo give online offer on his disk and pay 75% of online payment. I any room was booked few days ago, he said online payment walo ko nahi dete room nahi h, hamare pass room nahi h, i said kuch ho sakta h, he oyo se baat kar k shifting ho sakti h, first he said m record m entry karwa deta hu ki you came here for room chack, visiting entry, he said you record details and not fill time blocks. Than he said on behalf of oyo assistance (One person is there he said i am from oyo team) i will see you one room on this online booking, we saw the great room, i refused it is not comfortable he said you can call oyo and say for shifting, i called oyo he said ham shifting kara dete h, he asked my booking contact number and he said there is another room at daria about 1.8 km from your distance, i said ok, oyo calling assistant said it has all the facilities (2x) room that you had book, he told me booking details and told 298 difference from previous booking i said ok, than i realized what is guarantee there will be room available or not, meanwhile hotel receptionist said sir waha bi nahi milega, and said sir m wo room bhi nahi duga maine yaha se booking cancel kar di h ab to app shifting hi kara lo maine call per baat karai tab he said sir ho jayega, he said phone kato sir call se nahi hoga, app shifting charge mujh dedo 300 kyo ki jo room apane dekaha h uski minimum value 1000 rupees h, he said m batata hu sir aap cancel karoge to hamare pass rebooking value 1600 /- ayegi or kahi bhi jaoge to 1200 se kam m room nahi milega, saturday - sunday h na sir, app paresan kyo hote ho apse m bus shifting charge luga bas, maine kha hame ho jayega, he said sir call karne se koi solution nahi milega, maine bataya na ye best rahega sir usi request ko continue kar deta hu sab facilities milegi sir, i said ok because i am not wealthy due to fever and headache, i was not in the mood of moving here and there i said ok continue karwa do, he said room is ready you can enjoy, he send a member with a bottle of water, and shop and one towel and mamber said you can call 9 number that any thing you want...
In my oyo app i saw same booking continue room 105 with no more shifting charge.
I am sending you some pictures of my booked room..
It was great experience by oyo which makes anyone fool. Oyo has not authority on hotel, and no support on its booking, it only make fool by showing hotel professionally photo shoot in starting and same continue no colebration with hotel, one more interesting fact oyo receptionist give rating own by customer mobile phone, when i was going for check out, two members of room 102 came for check out, receptionist said to them sir showing me your booking code, after one minute sir oyo app per check out ke bad ayega, and sir maine to complete kar diya h, customer said nahi aya, receptionist sir sir am baar phone dena, customer has no idea what he has done in his phone, i saw receptionist completed booking in hotel phone and suddenly oyo ask rating to customer which is in oyo receptionist hand he filled five star and tick all the check drop and returned customer phone, i was shocked it same things had happened already with previous booking. Customer has no chance, atleast rating option..
I booked hotel in wizard members hotel, which was (All simple hotel previous booking me and my friends booking and wizard members loot customer) not good mantinance, and service.
At finally i saw it was not hotel mistake totally oyo responsibly, oyo is fraud. I will never use oyo in future, i will prefer itc hotel.
Money is not important, i prefer facilities.
I want to complain these are following
1. Room issue
Room's real condition, dirty, noisy, unhygienic, unclean bedsheet and other beding things, different room
2. Food service (Service members not give all things at a time, he miss things and customer should have to wait)
3. Free breakfast
I booked with free breakfast, hotel not providing me said you wait till 9:00 than we provide.
4. Bill issue
Receptionist not giving me bill said sir alki id per aa jayega,
There i not found shifting charge, and i request him for dinner bill receptionist gave me total amount of dinner bill not mention individual items, said sir ase hi dete h, he cheated with me and he didn't know how to write dinner (Dinner) which is not expected in wizard members hotel.
5. Suggest not book oyo rooms online
He gave me visiting card said you can contact and visiting directly here we have more bigger rooms (That you have booked but not giving oyo for your book price there are starting with 1600 with full facilities that you want)
I asked him about same things after booking (My phone) i said my brother made this booking and not giving him my phone for rating (Which is consumer right)
I said i will give you good ratings, he said ok sir
He said hamari glti nahi ha sir sub things (Form when customer entry, how to talk and refused to low value booking, and rating technique and till end of booking)
He said oyo make us profitable when we do this oyo know all things very detail annalise way.
Thank you oyo for making such hilarious experience in my life.