OYO — rooms booked through oyo & denied by hotel

Address:

Rangareddy, Andhra Pradesh, 500018

Hi i booked (Booking ID PZHL4186)an oyo property on 06.07.19 for the stay of 3 days in karimnagar, the 170km away from hyderabad, the properties booked for july 12th 13th and 14th, oyo pressurized my to pay the full amount during the booking and paid through online and got a confirmation mail, on the day of check-in the hotel management denied the reservation stating that the rooms are not available, i was trying to oyo customer care, i had been asked wait over 20 minutes over the phone finally they said sorry & they can refund the amount, that the maximum favor that they can do it for me, they asked me to look the some other property. I frustrated and struggled lot get the property in the late evening.
OYO proved they good for nothing, my booking happened on 6th and if a property is not available they would have communication, nothing happened such sort of things, they have not refunded the money too.