Oyo Rooms — Booking and cancellation on same day but no refund

Address:Trivandrum

I have booked rooms from Booking.com on same day as check-in day December 25 2022. Oyo contacted me and asked to pay half of the amount to confirm booking. I have paid the amount through PhonePe. For some personal reasons, I had to cancel the reservation. But Oyo is refusing to refund the amount because of their policy. They have mentioned that cancellation on the day of check-in after 9 AM will not get any refund. But I have booked after 9 AM and cancelled it before 12 PM afternoon. Both Booking.com and OYO are irresponsible. I want to get refund at any cost within 15 days of cancellation.
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Hi, we truly empathize with the concern raised by you, please provide us with your contact details to help us navigate through a complete investigation further.~Team Oyo

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