[Resolved] Oyo Rooms — booking cancelled amount not refunded
N
Nithin Poolakkad
Address:
Nilgiris, Tamil Nadu
On 27 may 2019 oyo hotel rain forest lions villa ooty was booked for june 1 but due to un hygenic conditions this booking was cancelled there was a rat inside the room and up on complaining the matter hotel agreed to pay full booking amount on cancellation but after 10days of cancellation amount was not refunded .kindly take action against hotel booking reference number VFAO6340
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Aug 14, 2019
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2019
OYO Rooms Customer Care's response As committed the refund is successful from our end. Please take this inconvenience as an exception and we assure you a hassle-free stay in future.
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