Oyo Rooms — Booking cancelled and amount not refunded

Booking id: CMU21046

I booked my stay from 24th december to 26th december, 2022 on 28th november 2022 and paid for my booking Ra. 594.
i contacted the owner of the hotel via oyo's customer care number that redirected me to the owner and got confirmation that i can come, my booking is confirmed.
but on 24th december, even before i reach the hotel, my booking was cancelled.
upon checking with oyo customer care multiple times, they sent email confirmation to refund my money, but even as of yet, i have not received any refund yet.
please do the needful.