[Resolved] Oyo Rooms — Booking cancelled but no refund

[Resolved] Oyo Rooms — Booking cancelled but no refund

S Saloni07

When I cancelled the booking, I got a message of initiation of the refund. I waited till the next day and when I checked the issue in the app, it shows that the refund has been successfully transferred on 12:00am 20th Jan 2021. I got a message at 5:30 am 20th Jan 2021 that the refund failed and I'll get the same within 48 hours. I have not got any refund yet. I have tried calling the oyo service dept 100 times but no response. Please help me regarding the same. +2 photos Was this information helpful? No (0) Yes (0)
Aug 5, 2021 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jan 23, 2021 OYO Rooms Customer Care's response Hi, thank you for bringing this to our notice. We will quickly check the details and help you with an update. Request you to allow us some time while our team gets back to you. Regards, Team OYO Verified Support Jan 23, 2021 OYO Rooms Customer Care's response Hi, As checked our team has connected with you in regards to your concern and provided you a needful resolution. Let us know for any other assistance. Regards, Team OYO
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