[Resolved] Oyo Rooms — booking confirmed, payment transferred

Renjith Mohanan

from Mumbai, Maharashtra

Address:

Edakunnel House, pulluvazhy P O, PERUMBAVOOR, 683541

I made a booking in uduppi, the hotel name is kulaya the nest. The payment is transferred rs 1772/-. We are reached the hotel, then the hotel boy told me, rooms are full. We are waiting last one hour. We made many calls for the customer care. They are not solving my issues. Total 4 members and 2 rooms booked. So, kindly solve my issues or cancel the booking and repayment the amount to my account

Regards
Renjith

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Sep 14, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2019

OYO Rooms Customer Care's response Hi Guest,

We apologize for the aggravation that you had to face. Kindly share with us your booking details with us so that we can look into your concern and assist you accordingly.

Regards,
Team OYO