Oyo Rooms — booking failed but amount got deducted and not refunded by oyo

Oyo Rooms — booking failed but amount got deducted and not refunded by oyo

B baddyboss Jan 6, 2020

I tried to book oyo room and got it booked on second attempt but the first attempt the amount was detected. Pls refund the deducted amount for the failed booking. From oyo emails: Email 1: We have received your payment for booking : shma2367 but unfortunately, there are no available rooms at your selected property oyo xxxxx... Please connect with us on [protected] and we will help you find another property. We apologise for the inconvenience. Email 2: We have received your payment for booking : ghvu3695 but unfortunately, there are no available rooms at your selected property oyoxxxxx... Please connect with us on [protected] and we will help you find another property. We apologise for the inconvenience. Email 3: We are pleased to confirm that oyo home xxxxx... Has been reserved under your name. While you’re busy preparing for your trip, our teams are constantly working towards providing beautiful living spaces for you to enjoy. Booking id: fqea3184 Was this information helpful? No (0) Yes (0)
OYO Rooms customer support has been notified about the posted complaint. Verified Support Jan 07, 2020 OYO Rooms Customer Care's response Hi, we regret the inconvenience caused to you. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users. Thankyou for sharing your booking details, our concerned team will get in touch with you soon. Regards, Team OYO Verified Support Jan 08, 2020 OYO Rooms Customer Care's response As checked our team have connected with you in regards to your concern and provided you needful resolution. Let us know for any other assistance. ~Joy Jan 25, 2020 Updated by baddyboss OYO promised refund but never happened. I tried multiple reminder emails but no response.
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