Oyo Rooms — Booking Gets automatically cancelled and a new Kind of scam

Dear Sir,

I Would like to draw your kind attention that I had booked hotel on 26th June 2023 booking id XYBH4362 but regret to inform you that due to your app issue, before getting checked in into the Hotel it automatically checked out.

I suddenly contacted to customer care and he directed me to initiate fresh booking and assured me, once u checked out, refund will be credited and I did the same.

Later on, again I booked the same Hotel via booking id HX949130 and paid Rs 824/- .Regret to inform that it automatically cancelled.

However, Hotel staff also aware me about the oyo app issue and the kind of Scam.

I would request you to please refund for both the bookings asap on my original payment mode i.e Rs 1648 as earliest as I didnt get hotel anywhere.