[Resolved] Oyo Rooms — booking id: 70967391 | |||
I checked into the oyo room in hyderabad with the above mentioned booking id and was in for a knightmare. The bathroom was in a pathetic condition, the blankets were soiled and the room was dirty. The hotel staff were quick enough to replace the blankets, but did not clean the bathroom despite seeing that it was dirty. I am attaching snaps of the hotel bathroom for your reference. What is your opinion behind associating yourself with such hotels, oyo? Is it good for your long term stay in india? I was a delighted customer with oyo until i stayed in this hotel. I need to rethink about oyo in the future. Any reactions on losing a customer, oyo?? Was this information helpful? | |||
Jun 13, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support May 06, 2019 OYO Rooms Customer Care's response We are extremely sorry for the disappointing experience. Our relevant team will connect with you shortly.Regards Team OYO Verified Support May 06, 2019 OYO Rooms Customer Care's response Hi, We worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know for any other assistance.~sj
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