[Resolved]  Oyo Rooms — booking id - aorl 2314 refund pending

It has been 14 days since my complaint has been notified.
I also received a mail from oyo stating that refund has been initiated but still no money has come to my debit card.

I have mailed gunjan goyal but she has not replied.

I also want to complain about oyo guest managers. They confirmed that refund was initiated since 3 months but gunjan goyal on 11 november stated that after my complaint on social media they have initiated the refund. This means that no action had been taken for 3 months and all the guest managers are cheats. Or else it might be that gunjan goyal is not speaking the truth.

Gunjan goyal is not replying to my mails as well. It has been above 14 working days and i have not got my refund.

I am highly dissappointed with the way the oyo rooms is treating customers.
Manu chopra, smity, satyendra, vishal, anuj, surbhi, ayushi jain and many more stated that refund was initiated but from gunjan i come to know that from past 3 months no action had been taken for my complains.