[Resolved] Oyo Rooms — booking id calb5413

[Resolved] Oyo Rooms — booking id calb5413

V venugopalsunku from Delhi, Delhi

Dear Sir, This is with reference to booking ID CALB5413. The checkin is during 12th June to 13 June, 2019 for two rooms. I booked for three person checkin. However Hotel persons said only two persons can be allowed for third person i have to pay extra. I contacted oyo assistance and your person Mr. Shakir assured that, Oyo will reimburse extra money paid by me for third person. I paid 2400 by way of credit card and sent receipt & credit card slip. However, Oyo said it can refund only 115. Why Oyo is not reimbursing total amount? Please refund total 2400 amount Regards, S. Venugopal +91 [protected] +1 photos Was this information helpful? No (0) Yes (0)
Jul 26, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jun 25, 2019 OYO Rooms Customer Care's response Sorry for the issue faced. We are getting this checked for you.
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Comments

Raju Gawde

from Mumbai, Maharashtra

OYO Booking details mvsx9326 refund of Rs 1043/- and opjn6371 refund of Rs 603/-. Of Raju Gawde . Oyo is cheater.govt should Ban Oyo hotels from doing business.i had booked Oyo rooms at Rajasthan tour and got cheated. Oyo rooms staff are careless in feedback

OYO Rooms Customer Care's response, Jun 27, 2019

Verified Support

Dear Raju Gawde,
Our concern team tried contacting you but we couldn't connect. Therefore the needful communication has been sent via Email, kindly acknowledge the same. We further assure you that such instances will not take place in future. Let us know if you require any other assistance. ~ku

deepaksmart123

from Dumka, Jharkhand

I booked room in Gangtok(Sikkim) through oyo customer care number.
my booking ID is GTXL8267 .
i cancelled this booking but refund amount is not given till date .