[Resolved]  Oyo Rooms — Booking id vmgp6018 - hotel denied accomodation. Oyo sucks!!!

Address:	Gurgaon, Haryana
Website:	www.oyorooms.com

Reference to booking id vmgp6018, my parents had reached puri today early morning. The hotel "oyo homes panchakarma spa" denied having any tie up with oyo and declined to allow check in to the room which was booked. Upon struggling for almost 2 hours with oyo customer service, a different hotel was given i. E., "oyo rooms sea view ct road - hotel deepak". My parents are quite old (Above 75 years of age) and oyo made their visit so bitter that they are now scared to move out alone. There was no arrangements made by oyo for shifting from panchakarma to hotel deepak and the old folks had to do it themselves. You guys are highly unprofessional and just want to make easy money by fooling around people.

Will sue you guys if appropriate compensation is not provided for this terrible inconvenience.

Note: i want this compliant to reach mr. Ritesh agarwal so that he is also aware of these unethical practices that is going around in his company.