[Resolved] Oyo Rooms — booking issue

Joseph s joseph

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Booked a room in oyo 9605 hotel golden inn through oyo room. I got booking i'd: - qmsu6758. And it's shown success your stay is confirmed. When i reach the city and made call to oyo. Oyo is telling there is not any booking. Made another booking through oyo in same hotel and rate shown is high. For first booking rate shown is 4004 and for my second booking rate shown is 4765

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Nov 30, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2018

OYO Rooms Customer Care's response Dear Guest,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Appreciate your patience and understanding in this regard.

Regards
Team OYO

Verified Support

Oct 27, 2018

OYO Rooms Customer Care's response Dear Guest, Our concern team tried calling but couldn't connect with you. Also, we assure you such instances will not be repeated in near future and we'll make sure you have a hassle-free stay experience.If, you need any further assistance please let us know.

Regards
Team OYO

Verified Support

Oct 27, 2018