Oyo Rooms — booking no. fspw5704 at oyo 36740 hotel kohinoor international lodge.
B
Bhaweshjoshi
from Kolkata, West Bengal
I had made a hotel booking on 24 june at oyo 36740 hotel kohinoor international lodge. Booking no. Fspw5704. By mistake the room got booked for 24 to 27 june.. Whereas i wanted to book for 25 to 28 june. An amount of rs. 3832 was also paid by me for this booking. Since i didn't turn up on 24 june. My booking got cancelled and on asking customer care they told whole amount will be refunded. After 24 days i have only received rs. 1344 only. Even if according to their policy they can cut one day charge.. Still i must get refund of remaining money. I have tried calling the customer care for help, messaged them on app, mailed them several times.. But no action has been taken yet. It is requested to get this matter solved as soon as possible. I'm attaching the transaction details for your reference.
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