Oyo Rooms — Booking not done after successful payment

PATTI HEMA VARDHAN

Dec 27, 2021

Address:

27-3-105/1/2, official colony, srinagar, gajuwaka

I went through website without a login and booked for a room near vizag railway station( SPOT ON 76144 Hotel Manikanta Residency)
after than i went for booking process through UPI phone pe. After i paid the amount it was still showing the amount or the payment not verified. it didn't show any booking id or anything. below are the details or the screenshot of the transaction

+1 photos

Was this information helpful?

No (0)

Yes (0)

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2021

OYO Rooms Customer Care's response Hi, we are here to help. Kindly share your booking ID/contact details with us so that we can assist you further.
Regards,
Team OYO

Dec 29, 2021

Updated by PATTI HEMA VARDHAN Contact details
Vijay sarathi
phone number: +[protected]
email: [protected]@gmail.com

There was no booking id given...as the payment was bot verified but the amount was deducted and the Phone pe support said that the amount has been received by merchant.