[Resolved] Oyo Rooms — Booking not done but amount deducted

[Resolved] Oyo Rooms — Booking not done but amount deducted

B Baljeet sah

Hello, This is Baljeet here I booked a hotel room today my amount is deducted via upi but there is no booking id I got after booking and if I am trying to contact need help section they are asking for Booking I'd and when I called oyo customer support they just hanged my call after listening my issue, I don't know why they are behaving this way. Their services are getting downgraded day by day, they just investing in advertisement only not in customer service. Pathetic service and response. +1 photos Was this information helpful? No (0) Yes (0)
Oct 9, 2020 Complaint marked as Resolved They refunded my booking amount. OYO Rooms customer support has been notified about the posted complaint. Verified Support Oct 07, 2020 OYO Rooms Customer Care's response Dear Guest, We understand how inconvenient it is and we would never want our guests to go through such experience. Kindly share your registered contact details so that we can assist you further. Regards, Team OYO Oct 07, 2020 Updated by Baljeet sah My Registered contact no is [protected] Verified Support Oct 08, 2020 OYO Rooms Customer Care's response Dear Guest, Thanks for sharing the details. Rest assured, we'll get this checked and connect with you soon. Regards, Team OYO Verified Support Oct 08, 2020 OYO Rooms Customer Care's response Hi, we tried contacting you but the attempt was unsuccessful. Please share an alternate number or a feasible time to get in touch. ~Joy Verified Support Oct 08, 2020 OYO Rooms Customer Care's response Hi Baljeet. Our concerned team tried calling you but couldn't get through. We have, therefore, shared an email on your registered email address. Kindly refer to the same and let us know for any further assistance. Regards, Team OYO
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