[Resolved]  Oyo Rooms — Booking not showing And Cancellation not happening

Hi Team,
I have recently made a booking (T4Y09883) from the app and paid via phonepe (UPI) but the OYO app is not showing any booking not message came from OYO regarding the booking.

I tried reaching the customer care but no proper response. I also dropped mail but no response.I want to cancel my booking but I am not able to do that.
I want my refund back.

Kindly help me with this issue.

Booking ID - T4Y09883
Phone Number - [protected]

I am enclosing transaction details as well.
Thanks in advance.
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Oct 22, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2022
OYO Rooms Customer Care's response
Hello,

We've escalated the issue internally to get it investigated for you. Our team will soon reach out to you to share an update. Your patience in the interim is appreciated.

Thanks
Team OYO
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