Oyo Rooms — Booking payment was deducted but didn't received the confirmation about the booking.

Te amo

Sep 10, 2022

Address:	OYO 9726 Hotel Aura Palace Deluxe 1414-15, Sangtrashan, Pahar Ganj, Delhi
Website:	oyorooms.com

I was booking a Hotel for my stay and using the OYO app. I paid the amount through UPI and my money got deducted. I got a screen where it showed "Pending Confirmation" but I didn't get any confirmation later or any refund if the Hotel was not booked. I don't have any Booking ID to contact the customer care with.

Was this information helpful?

No (0)

Yes (0)

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2022

OYO Rooms Customer Care's response Hi, we acknowledge your concern. Please share your contact details with us so that our concern team can connect with you at the earliest.~Team Oyo

Oct 05, 2022

Updated by Te amo No one contacted me. It feels so bad still my issue is not resolved

Oct 05, 2022

Updated by Te amo Please contact me on [protected] .