Hi,
I booked 1 room for 2, yesterday night at oyo 28062 kamla shree, maharana pratap nagar, bhopal.
Name - nikita
Date-24/08/19
Booking id:wibc7403
At the time of booking the room price was showing 805+145 of oyo wallet and it was demanding a complete payment. I paid 805 through my debit card and 145 from oyo wallet.
After the whole payment, at the hotel they started saying that the room price is 999 and you have to pay cash. There were no changes in the app price.
I contacted oyo assistant and got a reply that oyo cannot do anything in this, you have to pay to the hotel.
The price was different in the app and the hotel staff was demanding a different price.
Another issue, they showed complimentary breakfast at the time of booking and now they are denying for that. Oyo assistant replies the same that they cannot do anything in this matter also. This is hotel business way.
My father is on a medical condition and this was very unfair. Troubled a lot. Was this information helpful? | 
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