[Resolved] Oyo Rooms — booking refund (ylbk4602) hotel tulip jaipur

mridul grover

Address:

New Delhi, Delhi, 110009

I had booked a hotel from oyo and paid fund online. I was on the way to jaipur suddenly i got a massage from oyo that i booking has been cancelled for this i have requested them to refund the fund its been more than 3 week they havent refunded the fund. Recent communication that i have received. Due to technical reason refund has been cancelled and it will take another 7 to 14 days for processing.

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Apr 16, 2020

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2020

OYO Rooms Customer Care's response Hi Guest,
our heartfelt apologies for the inconvenience caused here. Please be assured, we have your concern noted and will get back to you for the same.

Regards,
Team OYO

Verified Support

Mar 15, 2020

OYO Rooms Customer Care's response We worked on the concern raised and have communicated the needful resolution over the call. We again apologize for this and assure you we’ll take care of your stay in the future. Let us know for any further assistance.

Thank you & Regards
TEAM OYO