[Resolved] Oyo Rooms — Booking room facilites & services

ashok sharma mflic

from Jaipur, Rajasthan

Address:	Ernakulam, Kerala, 682001
Website:	OYO ROOMS

I have booked 2 (two) rooms hotel stay kochi in kochi, kerala.
date of the incident 18 dec 2016 to19 dec 2016 booking id is qput2095. their was no proper management of rooms facilities & thing were messed up. we were very tired at that hotel. i have booked hotels for 6 ( six ) days through oyo rooms. but we were not satisfied with the services, that's why we have further decided to not use the hotel booking facilities after hotel greeshmam inn at munnar.
kindly refund the paid amount rs 2998/- ( two thousand nine hundred ninety eight only ) i am waiting for your reply as early as possible & action should be needful.

thanks,

ashok sharma
+91 [protected]

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Feb 16, 2017

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2017

OYO Rooms Customer Care's response Dear Ashok,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Our guest support team will soon get in touch with you regarding the issue and look into the matter for you. Appreciate your patience and understanding in this regard.

Team OYO